At cabaji, we believe that gambling should always be a form of entertainment — never a source of financial stress or emotional harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to stay in control at all times.
cabaji provides a comprehensive suite of account-level tools that put you in control of your gambling activity. All tools are accessible directly from your Account settings after completing cabaji login.
Set a daily, weekly, or monthly deposit cap in BDT (৳) directly from your Account settings. Once a limit is in place, cabaji will automatically block any deposit instruction that would exceed it. Limits take effect immediately when reduced, and any request to increase a limit is subject to a mandatory 7-day cooling-off review period before the increase is applied.
Define the maximum amount in BDT you are willing to lose within a defined period (daily, weekly, or monthly). When your net loss reaches the threshold you have set, cabaji will automatically suspend further betting and casino activity for the remainder of the relevant period. This is one of the most effective tools for preventing chasing losses, a common risk factor in problem gambling.
Set a maximum session duration for your gambling activity. When your active session reaches the time limit you have configured, cabaji will display a prominent reminder prompt and, depending on your setting, automatically log you out. Time limits help you maintain perspective and avoid the extended uninterrupted play sessions that are associated with elevated gambling risk.
Take a short break from gambling without permanently closing your Account. cabaji's time-out feature allows you to suspend all gambling activity for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot deposit, place bets, or access casino games. The time-out cannot be reversed or cancelled once activated — it runs for its full duration.
For players who feel they need a longer break, cabaji offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion, your Account is fully suspended, all marketing communications are stopped, and re-activation is only possible after the exclusion period expires and a formal review process is completed. Permanent exclusion cannot be reversed under any circumstances.
Review your complete betting and gaming history, deposit and withdrawal records, and net win/loss statements at any time from your cabaji Account. Transparency about your actual gambling activity — rather than relying on memory — is a powerful tool for maintaining awareness of your play patterns and recognising early signs of escalating behaviour.
Gambling is a normal leisure activity for millions of people across Bangladesh, including sports betting on cricket BPL fixtures, casual slots sessions, and live casino entertainment. For most players, it remains an enjoyable and controlled pastime. However, for a minority, gambling can develop into a compulsive pattern that causes real harm.
cabaji takes its responsibility to identify and respond to problem gambling seriously. Our support team monitors unusual account behaviour patterns as part of our responsible gaming monitoring programme, but self-awareness is equally important. The warning signs listed here are commonly associated with gambling-related harm. If you recognise several of these signs in your own behaviour, we strongly encourage you to use the tools available on your cabaji Account or to contact our support team directly.
Recognising a problem is the first and most important step. cabaji's responsible gaming team is available 24/7 via live chat after login to discuss any concerns without judgement.
Activating self-exclusion on cabaji is straightforward and takes effect immediately. You do not need to provide a reason, and our support team will never attempt to dissuade you from self-excluding. Your welfare comes before any commercial consideration.
Complete cabaji login using your registered credentials. Navigate to your Account Settings panel, which is accessible from the profile icon after logging in.
Within Account Settings, locate the Responsible Gaming section. This section contains all self-limitation tools including deposit limits, loss limits, session limits, time-out, and self-exclusion.
Select from 3 months, 6 months, 1 year, or permanent exclusion. Review the implications carefully — the exclusion cannot be reversed until the selected period has fully elapsed.
Confirm your selection. The exclusion takes effect immediately. You will receive a confirmation to your registered email address. All marketing emails will be suppressed for the duration of the exclusion period.
Alternatively, you may contact the cabaji support team via live chat at any time and request self-exclusion verbally. Our support agents are trained to process self-exclusion requests promptly and without question.
Deposit limits are the most widely used responsible gaming tool because they address the financial risk of problem gambling at source. By placing a hard cap on how much you can fund your cabaji Account within a given period, you ensure that gambling expenditure remains proportionate to your disposable income — regardless of your emotional state during a session.
Cap the total amount deposited via bKash, Nagad, Rocket, or bank transfer within any 24-hour rolling window. Ideal for players who prefer frequent small sessions.
Set a 7-day rolling deposit cap in BDT. Recommended for players who budget on a weekly basis and want a broader view of their gambling expenditure patterns.
A calendar-month deposit ceiling. The most popular option for players who receive a monthly salary or allowance and want to allocate a fixed entertainment budget.
Any request to increase a previously set deposit limit is subject to a mandatory 7-day review delay, giving you time to reconsider before a higher limit comes into effect.
The distinction between recreational and problematic gambling often comes down to a set of consistent behaviours and attitudes. cabaji encourages all players to adopt the following healthy habits.
If you are concerned that gambling is starting to have a negative impact on your life or the lives of people around you, reaching out is the right decision. cabaji's support team includes agents specifically trained in responsible gaming who can discuss your situation with complete confidentiality, help you activate any account-level restriction tools, and provide guidance on next steps.
You do not need to be in crisis to make contact. Many players reach out simply to discuss setting better habits or to understand which tools are right for their situation. Every conversation is treated with respect and without any commercial pressure to continue playing.
All of the following channels are monitored around the clock, seven days a week, including public holidays in Bangladesh (Bangladesh Standard Time, UTC+6).
cabaji encourages players who feel that their gambling has become a serious concern to seek professional support beyond what a gaming platform can provide. The following types of resources offer confidential, non-judgmental assistance to individuals affected by problem gambling and their families.
Bangladesh has a growing network of mental health support services. If gambling-related stress is affecting your mental wellbeing, speaking with a qualified counsellor through a registered mental health service in Dhaka, Chittagong, or your local district is strongly recommended.
Trusted family members, community leaders, or religious counsellors can provide a valuable support network for individuals experiencing gambling-related difficulties. Sharing your concerns with someone you trust is often a meaningful first step toward recovery.
If gambling has resulted in financial difficulty, a financial counsellor can help you develop a realistic plan to manage debt, prioritise essential expenses, and rebuild savings. Many NGOs and banking partners across Bangladesh — including BRAC Bank and Dutch-Bangla Bank — offer financial literacy and counselling services.
Remember: Seeking help is a sign of strength, not weakness. Every player who reaches out is taking a responsible step that protects themselves and their family. cabaji fully supports this decision and will cooperate with any third-party support process you undertake.
cabaji's responsible gaming policy is built on the following core commitments, which govern how the platform is designed, how support staff are trained, and how player welfare concerns are handled at every level of the organisation.
Age Verification: cabaji will never knowingly allow a person under the age of 18 to open an Account, make a deposit, or participate in any gambling activity on the platform. KYC verification is mandatory for all withdrawals and is conducted in accordance with our identity verification procedures.
No Targeting of Vulnerable Players: cabaji does not send promotional materials, bonus offers, or re-engagement communications to players who are currently under a self-exclusion order, a time-out, or who have been flagged by the responsible gaming monitoring system as potentially vulnerable.
Transparent Odds and Game Information: cabaji publishes return-to-player (RTP) percentages for all slot and casino games, and provides clear information about how odds are calculated for sports betting markets. Players are encouraged to review this information before placing wagers.
Staff Training: All cabaji customer support agents receive dedicated responsible gaming training covering problem gambling recognition, how to handle sensitive disclosures, and the correct procedures for activating player protection measures quickly and without friction.
Proactive Monitoring: cabaji employs automated monitoring tools that flag accounts displaying behavioural patterns associated with problem gambling — such as rapid escalation in deposit frequency, large loss events followed by immediate re-deposits, or abnormally long uninterrupted session durations. Flagged accounts are reviewed by the responsible gaming team.
Reality Check Notifications: Players who have been active on the platform for extended periods will receive periodic on-screen reality check notifications displaying their current session duration and net gambling result for that session, prompting them to pause and assess whether they wish to continue.
cabaji reviews and updates its responsible gaming policy on a regular basis to reflect best practices in player protection and to respond to feedback from players and support staff. The most current version of this policy is always published on this page. Players are encouraged to review it periodically and to contact the support team with any questions or suggestions.
By creating an Account on cabaji, all players confirm that they are 18 years of age or older, that they are playing voluntarily for entertainment purposes, and that they accept personal responsibility for managing their gambling activity in accordance with the guidelines on this page. cabaji's responsible gaming tools are provided as practical aids, but the platform cannot replace the personal commitment of each individual player to gamble within their means and within the limits they have set for themselves.
When gambling stays fun, it's worth enjoying. Explore cricket betting, live casino games, and slots on cabaji — with the full confidence that our responsible gaming tools are there whenever you need them. 18+ only. Please gamble responsibly.